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  • Sales And Marketing

    Creating a Great Webinar

    $199.00 Add to cart

    Creating a Great Webinar

    Course Objectives:

    • Define webinars and their purpose
    • Choose the best formats
    • Prepare for webinars
    • Avoid common mistakes
    • Understand how to interact with the target audience
    • Follow up successfully
    $199.00
  • Career Development

    Creative Problem Solving

    $199.00 Add to cart

    Creative Problem Solving

    Course Objectives:

    • Understand problems and the creative problem-solving process
    • Identify types of information to gather and key questions to ask in problem-solving
    • Identify the importance of defining a problem correctly
    • Identify and use four different problem definition tools
    • Write concrete problem statements
    • Use basic brainstorming tools to generate ideas for solutions
    • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
    • Perform a final analysis to select a solution
    • Understand the roles that fact and intuition play in selecting a solution
    • Understand the need to refine the shortlist and redefine it
    • Understand how to identify the tasks and resources necessary to implement solutions
    • Evaluate and adapt solutions to reality
    Category:
    $199.00
  • Creativity: Thinking Outside the Box

    Course Objectives:

    • Define creativity
    • Differentiate between creativity and innovation
    • Work toward achieving the benefits of creativity for business success
    • Successfully build a creative team and work culture
    • Learn techniques for effective brainstorming
    • Identify the stages of the creative process
    • Understand the barriers of creativity
    • Use tools to help find your creative mind
    Category:
    $199.00
  • Human Resources

    Crisis Management

    $199.00 Add to cart

    Crisis Management

    Course Objectives:

    • Identify potential risks
    • Understand the myths behind workplace violence
    • Define escalation and identify examples
    • Learn concerning behaviors
    • Know what a trigger is and how that can escalate
    • Understand the proper response to an event
    Category:
    $199.00
  • Personal Development

    Critical Thinking

    $199.00 Add to cart

    Critical Thinking

    Course Objectives

    • Understand the components of critical thinking
    • Utilize non-linear thinking
    • Use logical thinking
    • Recognize what it means to be a critical thinker
    • Evaluate information using critical thinking skills
    • Identify the benefits
    • Revise perspective, when necessary
    • Comprehend problem-solving abilities
    $199.00
  • Workplace Essentials

    Customer Service

    $199.00 Add to cart

    Customer Service

    Customer Service Workshop

    Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.

    $199.00
  • Workplace Essentials

    Customer Support

    $199.00 Add to cart

    Customer Support

    Technology is always changing – and always improving.  Once customer support was only offered by calling a 1-800 number and talking to someone on a phone.  But these days, it can be carried out in a variety of methods, including text messages and webchats.  Your customers are always changing and so is the technology they use, so make sure you’re keeping up with both!

    $199.00
  • Workplace Essentials

    Cyber Security

    $199.00 Add to cart

    Cyber Security

    Course Objectives:

    • Understand different types of malware and security breaches
    • Know the types of cyberattacks to look out for
    • Develop effective prevention methods
    $199.00
  • Workplace Essentials

    Delivering Constructive Criticism

    $199.00 Add to cart

    Delivering Constructive Criticism

    Course Objectives:

    • Understand when feedback should take place
    • Learn how to prepare and plan to deliver constructive criticism
    • Determine the appropriate atmosphere in which it should take place
    • Identify the proper steps to be taken during the session
    • Know how emotions and certain actions can negatively impact the effects of the session
    • Recognize the importance of setting goals and the method used to set them
    • Uncover the best techniques for following up with the employee after the session
    $199.00
  • Human Resources

    Developing a Lunch and Learn

    $199.00 Add to cart

    Developing a Lunch and Learn

    Course Objectives:

    • Understand what lunch and learn is and is not
    • Be able to set up and break down
    • Create new content
    • Address difficult situations and people
    • Create useful takeaways
    • Use feedback to improve future lunch and learns
    Category:
    $199.00
  • Workplace Essentials

    Developing Corporate Behavior

    $199.00 Add to cart

    Developing Corporate Behavior

    Poor behavior can cause a company’s productivity and reputation to plummet. There are many ways to influence this change, but the first step is to understand what behavior is. How can you change it if you don’t know what it is?

    $199.00
  • Career Development

    Developing Creativity

    $199.00 Add to cart

    Developing Creativity

    Course Objectives:

    • Define creativity
    • Act with confidence
    • Engage in curiosity
    • Stop acting out of fear
    • Learn from introspection
    • Take risks
    Category:
    $199.00
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