Human Skills Development
March Special!
All courses $99
Price applied at Checkout.
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Learn online at your place and time!
- Convenient: Available anytime, anywhere
- Ease of Use: Click away and get the knowledge you need.
- Flexible: Stop and continue on your schedule, at your pace.
- Cost-Effective: Online courses can save up to 70% of training expenses.
- Quality courses designed by education experts.
Featured Courses
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Marketing Basics
Course Objectives:
- Define your market.
- Know the different types of marketing and ways to use them.
- Learn effective ways of communicating with the customer.
- Know how to set marketing goals and strategies.
- Recognize common marketing mistakes and know how to avoid them.
$199.00 -
Anger Management Skills
Course Objectives:
- Understand anger dynamics in terms of the anger cycle and the fight and flight theory.
- Know common anger myths and their factual refutations.
- Know the helpful and unhelpful ways of dealing with anger.
- Understand the difference between objective and subjective language.
- Know tips in identifying the problem.
- Express a feeling or position using I-messages.
- Negotiation and solution-building.
- Reflect on one’s hot buttons and personal anger dynamics.
- Learn and practice de-escalation techniques.
$199.00 -
Meeting Management
Course Objectives:
- Planning and Preparing
- Identifying the Participants
- How to choose the time and place
- How to create the agenda
- How to set up the meeting space
- How to incorporate your electronic options
- Meeting Roles and Responsibilities
- Use an agenda
- Chairing a Meeting
- How to deal with disruptions
- How to professionally deal with personality conflicts
- How to take minutes
- How to make the most of your meeting using games, activities, and prizes
$199.00 -
Facilitation Skills
Course Objectives:
- Define facilitation and identify its purpose and benefits.
- Clarify the role and focus of a facilitator.
- Differentiate between process and content in the context of a group discussion.
- Provide tips in choosing and preparing for facilitation.
- Identify your role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming and performing.
- Identify ways you can help a group reach a consensus: from encouraging participation to choosing a solution.
- Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups.
- Define what interventions are, when they are appropriate and how to implement them.
$199.00
Why Human Skills e-Learning?
E-learning has become an integral part of all professional development programming.
Human Skills Development e-learning is flexible, cost-effective, and delivers what managers and staff need.
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More than 143 courses available!
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