Human Skills Development
March Special!
All courses $99
Price applied at Checkout.
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- Cost-Effective: Online courses can save up to 70% of training expenses.
- Quality courses designed by education experts.
Featured Courses
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Corporate Packages (Master List)
NOTE: PRICES FOR CORPORATE PACKAGES CALCULATED BELOW.
This is a list of all courses offered through corporate packaging.
Packages can also be ordered by choosing courses by category.
Choose quantity of each course required.
After purchase you may assign these courses to Team Members who you add to your group.
Quantity discounts may apply. FAQ
$0.00 -
Telephone Etiquette
Course Objectives:
- Recognize the different aspects of telephone language
- Properly handle inbound/outbound calls
- Know how to handle angry or rude callers
- Learn to receive and send phone messages
- Know different methods of employee training
$199.00 -
Respect in the Workplace
Course Objectives:
- Have a clear understanding of respect and self-respect
- Choose appropriate emotional responses
- Develop respectful communication approaches
- Understand how to build a respectful workplace, and the importance of team contribution
- Understand policies on respect, and the many benefits
- Focus on building an inclusive work environment
$199.00 -
Coaching and Mentoring
Course Objectives:
- Define coaching, mentoring and the GROW model.
- Identify and set appropriate goals using the SMART technique of goal setting.
- Identify the steps necessary in defining the current state or reality of your employee’s situation.
- Identify the steps in developing a finalized plan or wrapping it up and getting your employees motivated to accomplish those plans.
- Identify the benefits of building and fostering trust with your employees.
- Identify the steps in giving effective feedback while maintaining trust.
- Identify and overcoming common obstacles.
- Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
- Identify the difference between mentoring and coaching.
$199.00
Why Human Skills e-Learning?
E-learning has become an integral part of all professional development programming.
Human Skills Development e-learning is flexible, cost-effective, and delivers what managers and staff need.
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More than 143 courses available!
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