Human Skills Development
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Learn online at your place and time!
- Convenient: Available anytime, anywhere
- Ease of Use: Click away and get the knowledge you need.
- Flexible: Stop and continue on your schedule, at your pace.
- Cost-Effective: Online courses can save up to 70% of training expenses.
- Quality courses designed by education experts.
Featured Courses
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Telephone Etiquette
Course Objectives:
- Recognize the different aspects of telephone language
- Properly handle inbound/outbound calls
- Know how to handle angry or rude callers
- Learn to receive and send phone messages
- Know different methods of employee training
$199.00 -
Being a Likeable Boss
Course Objectives:
- Understand how to develop leadership qualities
- Know how to delegate effectively
- Choose inspirational and engaging tasks for yourself and others
- Use wisdom and understanding to lead others
- Identify the roles of your team
- Learn how to trust others and earn their trust
$199.00 -
Archiving and Records Management
Course Objectives:
- Define records and archives
- Analyze records in context
- Classify records
- Understand different systems
- Maintain and convert records
$199.00 -
Anger Management Skills
Course Objectives:
- Understand anger dynamics in terms of the anger cycle and the fight and flight theory.
- Know common anger myths and their factual refutations.
- Know the helpful and unhelpful ways of dealing with anger.
- Understand the difference between objective and subjective language.
- Know tips in identifying the problem.
- Express a feeling or position using I-messages.
- Negotiation and solution-building.
- Reflect on one’s hot buttons and personal anger dynamics.
- Learn and practice de-escalation techniques.
$199.00
Why Human Skills e-Learning?
E-learning has become an integral part of all professional development programming.
Human Skills Development e-learning is flexible, cost-effective, and delivers what managers and staff need.
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More than 143 courses available!
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