Human Skills Development
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Learn online at your place and time!
- Convenient: Available anytime, anywhere
- Ease of Use: Click away and get the knowledge you need.
- Flexible: Stop and continue on your schedule, at your pace.
- Cost-Effective: Online courses can save up to 70% of training expenses.
- Quality courses designed by education experts.
Featured Courses
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Call Center Training
Course Objectives:
- Define and understand call center strategies.
- Identify different types of buying motivations.
- Create SMART Goals.
- Familiarize myself with strategies that sharpen effective communication.
- Use proper phone etiquette.
- Set benchmarks.
$199.00 -
Leadership Development for Women
Course Objectives:
- Understand the value of women’s leadership
- Identify common gender-based barriers
- Recognize the presence of bias against women in leadership positions
- Explore strategies and tools to gain confidence to lead
- Navigate common leadership challenges
- Identify the power of leadership networking
- Determine ways to establish a strong leadership style
- Identify ways to empower and inspire others, using resources and support
- Apply the principles of effective leadership to create organizational change
$199.00 -
Train the Trainer
Course Objectives:
- Define training, facilitating, and presenting
- Understand how to identify participants’ training needs
- Create a lesson plan that incorporates the range of learning preferences
- Create an active, engaging learning environment
- Develop visual aids and supporting materials
- Manage difficult participants and tough topics
$199.00 -
Diversity, Equity and Inclusion
Course Objectives:
- Explain the definition, terms, and history of diversity
- Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
- List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
- Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
- Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
- Understand and respond to personal complaints, and develop a support system to manage the resolution process
- List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action
$199.00
Why Human Skills e-Learning?
E-learning has become an integral part of all professional development programming.
Human Skills Development e-learning is flexible, cost-effective, and delivers what managers and staff need.
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More than 143 courses available!
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