Human Skills Development
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All courses $99
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Featured Courses
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Cyber Security
Course Objectives:
- Understand different types of malware and security breaches
- Know the types of cyberattacks to look out for
- Develop effective prevention methods
$199.00 -
Generation Gaps
Course Objectives:
- Understand the history behind generation gaps
- Know who Traditionalists are
- Know who Baby Boomers are
- Know who Generation Xs are
- Know who Generation Ys are
- Know who Generation Zs are
- Understand the differences between each generation
- Find common ground among the generations
- Understand conflict management
- Leverage the benefits of generation gaps at work
$199.00 -
Business Etiquette
Course Objectives:
- Define etiquette and provide an example of how etiquette can be of value to a company or organization.
- Understand the guidelines to making effective introductions.
- Identify the 3 C’s of a good impression.
- Identify at least one way to minimize nervousness while in social situations.
- Understand how to use a business card effectively.
- Identify and practice at least one way to remember names.
- Identify the 3 steps to handshaking.
- Enumerate the four levels of conversation and provide an example for each.
- Understand place settings, napkin etiquette, and basic table manners.
- Understand the protocol of ordering in a restaurant, handling alcohol in a business meal, paying the bill, and tipping.
- Understand basic guidelines to the proper form of address, grammar standards, and use of acronyms in e-mails.
- Understand basic guidelines in the use of the telephone, voicemail, and cell phone.
- State the difference between a formal and an informal letter.
- Create an effective ‘Thank You’ note.
- Understand the meaning of colors in dressing for success.
- Differentiate among the dressy casual, semi-formal, formal and black tie dress codes.
- Understand basic guidelines in international etiquette.
$199.00 -
Business Ethics
Business Ethics Skills
A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives.
A company’s ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company’s ethics are developed. It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.
$199.00
Why Human Skills e-Learning?
E-learning has become an integral part of all professional development programming.
Human Skills Development e-learning is flexible, cost-effective, and delivers what managers and staff need.
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More than 143 courses available!
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