Human Skills Development
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- Convenient: Available anytime, anywhere
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- Cost-Effective: Online courses can save up to 70% of training expenses.
- Quality courses designed by education experts.
Featured Courses
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Team Building Through Chemistry
Course Objectives:
- Understand the team development model
- Identify team chemistry
- Create vision and goals
- Appreciate diversity
- Manage conflict
$199.00 -
Unconscious Bias
Course Objectives:
- Define various types of unconscious biases.
- Identify where these biases come from and how they are engrained in our decision making.
- Successfully confront these biases individually.
- Identify the effects of these biases in the workplace.
- Exhibit how to implement an unconscious bias-based training in the workplace.
- Identify the steps for handling an bias-based complaint at work.
$199.00 -
Creative Problem Solving
Course Objectives:
- Understand problems and the creative problem-solving process
- Identify types of information to gather and key questions to ask in problem-solving
- Identify the importance of defining a problem correctly
- Identify and use four different problem definition tools
- Write concrete problem statements
- Use basic brainstorming tools to generate ideas for solutions
- Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
- Perform a final analysis to select a solution
- Understand the roles that fact and intuition play in selecting a solution
- Understand the need to refine the shortlist and redefine it
- Understand how to identify the tasks and resources necessary to implement solutions
- Evaluate and adapt solutions to reality
$199.00 -
Business Etiquette
Course Objectives:
- Define etiquette and provide an example of how etiquette can be of value to a company or organization.
- Understand the guidelines to making effective introductions.
- Identify the 3 C’s of a good impression.
- Identify at least one way to minimize nervousness while in social situations.
- Understand how to use a business card effectively.
- Identify and practice at least one way to remember names.
- Identify the 3 steps to handshaking.
- Enumerate the four levels of conversation and provide an example for each.
- Understand place settings, napkin etiquette, and basic table manners.
- Understand the protocol of ordering in a restaurant, handling alcohol in a business meal, paying the bill, and tipping.
- Understand basic guidelines to the proper form of address, grammar standards, and use of acronyms in e-mails.
- Understand basic guidelines in the use of the telephone, voicemail, and cell phone.
- State the difference between a formal and an informal letter.
- Create an effective ‘Thank You’ note.
- Understand the meaning of colors in dressing for success.
- Differentiate among the dressy casual, semi-formal, formal and black tie dress codes.
- Understand basic guidelines in international etiquette.
$199.00
Why Human Skills e-Learning?
E-learning has become an integral part of all professional development programming.
Human Skills Development e-learning is flexible, cost-effective, and delivers what managers and staff need.
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