Human Skills Development
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Learn online at your place and time!
- Convenient: Available anytime, anywhere
- Ease of Use: Click away and get the knowledge you need.
- Flexible: Stop and continue on your schedule, at your pace.
- Cost-Effective: Online courses can save up to 70% of training expenses.
- Quality courses designed by education experts.
Featured Courses
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Excel 2016 Essentials
Course Objectives:
- Create worksheets and workbooks
- Navigate in worksheets and workbooks
- Format worksheets and workbooks
- Change views and configurations
- Print and distribute worksheets and workbooks
- Manage data cells and ranges
- Create tables, charts and objects
- Perform operations with formulas and functions
After mastering Excel 2016 Essentials, check out Excel 2016 Expert to get full potential of Excel 2016.
$199.00 -
Call Center Training
Course Objectives:
- Define and understand call center strategies.
- Identify different types of buying motivations.
- Create SMART Goals.
- Familiarize myself with strategies that sharpen effective communication.
- Use proper phone etiquette.
- Set benchmarks.
$199.00 -
Coaching and Mentoring
Course Objectives:
- Define coaching, mentoring and the GROW model.
- Identify and set appropriate goals using the SMART technique of goal setting.
- Identify the steps necessary in defining the current state or reality of your employee’s situation.
- Identify the steps in developing a finalized plan or wrapping it up and getting your employees motivated to accomplish those plans.
- Identify the benefits of building and fostering trust with your employees.
- Identify the steps in giving effective feedback while maintaining trust.
- Identify and overcoming common obstacles.
- Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
- Identify the difference between mentoring and coaching.
$199.00 -
Personal Branding
Course Objectives
- Define your image.
- Control your image.
- Understand how to sharpen your brand.
- Use social media appropriately.
- Manage your brand in a crisis.
- Develop a professional appearance.
$199.00
Why Human Skills e-Learning?
E-learning has become an integral part of all professional development programming.
Human Skills Development e-learning is flexible, cost-effective, and delivers what managers and staff need.
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More than 143 courses available!
Latest Post
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