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Developing Emotional Intelligence
Course Objectives:
- Define and practice self-management, self-awareness, self-regulation, self-motivation, and empathy.
- Understand, use and manage your emotions.
- Verbally communicate with others.
- Successfully communicate with others in a non-verbal manner.
- Identify the benefits of emotional intelligence.
- Relate emotional intelligence to the workplace.
- Balance optimism and pessimism.
- Effectively impact others.
$199.00 -
Developing New Managers
Course Objectives:
- Discuss strategies for developing new managers
- Understand the importance of defining a clear management track
- Determine core roles and competencies for managers
- Understand the importance of continuous development for managers
- Apply the principles of manager development to your own organization
$199.00 -
Digital Citizenship
Course Objectives:
- Define digital citizenship.
- Use technology appropriately.
- Use social networking to create your brand.
- Protect your reputation online.
- Practice safe use of technology.
- Understand digital etiquette.
$199.00 -
Diversity, Equity and Inclusion
Course Objectives:
- Explain the definition, terms, and history of diversity
- Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
- List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
- Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
- Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
- Understand and respond to personal complaints, and develop a support system to manage the resolution process
- List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action
$199.00 -
Employee Motivation
Course Objectives:
- Defining motivation, an employer’s role in it and how the employee can play a part
- Identifying the importance of Employee Motivation
- Identifying methods of Employee Motivation
- Describing the theories which pertain to Employee Motivation – with particular reference to psychology
- Identifying personality types and how they fit into a plan for Employee Motivation.
- Setting clear and defined goals.
- Identifying specific issues in the field, and addressing these issues and how to maintain this going forward.
$199.00 -
Employee Onboarding
Course Objectives:
- Define onboarding.
- Understanding the benefits and purpose of onboarding.
- Recognize how to prepare for an onboarding program.
- Identify ways to engage and follow up with employees.
- Create expectations.
- Discover the importance of resiliency and flexibility.
$199.00 -
Employee Recruitment
Course Objectives:
- Defining recruitment.
- Understanding the selection process.
- Recognizing the GROW model and how to set goals.
- Preparing for the interview and question process.
- Identifying and avoiding bias when making offers.
- Discovering ways to retain talent and measure growth.
$199.00 -
Employee Termination Processes
Course Objectives:
- Create employee performance plans
- Identify employees who should be terminated
- Establish effective termination meetings
- Know the “Do’s” and “Don’ts” of firing an employee
- Be able to conduct exit interviews
$199.00 -
Entrepreneurship
Course Objectives:
- Understand how to start a business
- Develop a business plan
- Get financing for your business
- Hire and train employees
- Run your business
- Grow your business
$199.00 -
Event Planning
Course Objectives:
- Understand the different types of events
- Understand the planning process
- Know how to organize your event
- Understand how to manage and organize your staff effectively
- Know how to tie up loose ends after the event
$199.00 -
Excel 2016 Essentials
Course Objectives:
- Create worksheets and workbooks
- Navigate in worksheets and workbooks
- Format worksheets and workbooks
- Change views and configurations
- Print and distribute worksheets and workbooks
- Manage data cells and ranges
- Create tables, charts and objects
- Perform operations with formulas and functions
After mastering Excel 2016 Essentials, check out Excel 2016 Expert to get full potential of Excel 2016.
$199.00 -
Excel 2016 Expert
Course Objectives:
- Save a workbook as a template, with colors, fonts, cell styles and themes
- Reference data using structured references or data in another workbook
- Protect a workbook from further editing
- Prepare a workbook for internationalization
- Apply custom data formats and validation
- Apply advanced conditional formatting and filtering
- Use form controls
- Work with macros
- Define and use named ranges
- Apply functions in formulas using logical functions, math & trig functions, statistical functions and date & time functions
- Get & transform data
- Perform what if analysis
- Troubleshoot formulas
- Create advanced charts
- Create and manage PivotTables
$199.00 -
Executive and Personal Assistants
Course Objectives:
- Adapt to the needs and styles of management
- Communicate through written, verbal, and nonverbal methods
- Improve time management skills
- Manage meetings effectively
- Act as a gatekeeper
- Use the tools of the trade effectively
$199.00 -
Facilitation Skills
Course Objectives:
- Define facilitation and identify its purpose and benefits.
- Clarify the role and focus of a facilitator.
- Differentiate between process and content in the context of a group discussion.
- Provide tips in choosing and preparing for facilitation.
- Identify your role when managing groups in each of Tuckman and Jensen’s stages of group development: forming, storming, norming and performing.
- Identify ways you can help a group reach a consensus: from encouraging participation to choosing a solution.
- Provide guidelines in dealing with disruptions, dysfunctions and difficult people in groups.
- Define what interventions are, when they are appropriate and how to implement them.
$199.00 -
Generation Gaps
Course Objectives:
- Understand the history behind generation gaps
- Know who Traditionalists are
- Know who Baby Boomers are
- Know who Generation Xs are
- Know who Generation Ys are
- Know who Generation Zs are
- Understand the differences between each generation
- Find common ground among the generations
- Understand conflict management
- Leverage the benefits of generation gaps at work
$199.00 -
Goal Setting and Getting Things Done
Course Objectives:
- Overcome procrastination
- Manage time effectively
- Accomplish important tasks
- Self-motivate
- Create SMART goals
$199.00
