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  • Supervisors And Managers

    Budgets And Financial Reports

    $199.00 Add to cart

    Budgets And Financial Reports

    Budgets And Financial Reports Workshop

    Money matters can be intimidating for even the smartest people. However, having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI, EBIT, GAAP, and extrapolation join the conversation, you’ll want to know what people are talking about, and you’ll want to be able to participate in the discussion.

    $199.00
  • Building Confidence and Assertiveness

    Course Objectives:

    • Define confidence and assertiveness
    • Identify the characteristics of a confident individual
    • Determine the barriers to success
    • Recognize powerful tools to gain confidence
    • Successfully project and communicate confidence to others
    • Determine ways to gain personal empowerment
    •  Explore techniques to remain confident and assertive during difficult situations
    • Identify ways to build confidence in others
    Category:
    $199.00
  • Workplace Essentials

    Business Acumen

    $199.00 Add to cart

    Business Acumen

    Course Objectives:

    • Know how to see the big picture
    • Develop a risk management strategy
    • Know how to practice financial literacy
    • Develop critical thinking
    • Practice management acumen
    • Find key financial levers
    $199.00
  • Workplace Essentials

    Business Ethics

    $199.00 Add to cart

    Business Ethics

    Business Ethics Skills

    A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives.

    A company’s ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company’s ethics are developed. It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.

    $199.00
  • Workplace Essentials

    Business Etiquette

    $199.00 Add to cart

    Business Etiquette

    Course Objectives:

    • Define etiquette and provide an example of how etiquette can be of value to a company or organization.
    • Understand the guidelines to making effective introductions.
    • Identify the 3 C’s of a good impression.
    • Identify at least one way to minimize nervousness while in social situations.
    • Understand how to use a business card effectively.
    • Identify and practice at least one way to remember names.
    • Identify the 3 steps to handshaking.
    • Enumerate the four levels of conversation and provide an example for each.
    • Understand place settings, napkin etiquette, and basic table manners.
    • Understand the protocol of ordering in a restaurant, handling alcohol in a business meal, paying the bill, and tipping.
    • Understand basic guidelines to the proper form of address, grammar standards, and use of acronyms in e-mails.
    • Understand basic guidelines in the use of the telephone, voicemail, and cell phone.
    • State the difference between a formal and an informal letter.
    • Create an effective ‘Thank You’ note.
    • Understand the meaning of colors in dressing for success.
    • Differentiate among the dressy casual, semi-formal, formal and black tie dress codes.
    • Understand basic guidelines in international etiquette.
    $199.00
  • Human Resources

    Business Succession Planning

    $199.00 Add to cart

    Business Succession Planning

    Course Objectives:

    • Define business succession planning and its role in your company.
    • Lay the groundwork to develop a succession plan.
    • The importance of mentorship.
    • Define and use a SWOT analysis to set goals.
    • Create a plan, assign roles, and execute the plan.
    • Communicate to develop support and manage change.
    • Anticipate obstacles, and evaluate and adapt goals and plans.
    • Characterize success.
    Category:
    $199.00
  • Administrative Skills

    Business Writing

    $199.00 Add to cart

    Business Writing

    Course Objectives:

    • Gain better awareness of common spelling and grammar issues in your writing.
    • Review basic concepts in sentence and paragraph construction.
    • Know the basic structure of agendas, email messages, business letters, business proposals, and business reports.
    • Know tips and techniques to use when deciding the most appropriate format to use for agendas, email messages, business letters, proposals, and reports.
    • Know tips and techniques in writing agendas, email messages, business letters, business proposals, and business reports.
    • Gain an overview of Request for Proposals, Projections, Executive Summaries, and Business Cases.
    • Define proofreading and understand techniques in improving proofreading skills.
    • Define peer review and list ways peer review can help improve your writing skills.
    • List guidelines in printing and publishing.
    $199.00
  • Sales And Marketing

    Call Center Training

    $199.00 Add to cart

    Call Center Training

    Course Objectives:

    • Define and understand call center strategies.
    • Identify different types of buying motivations.
    • Create SMART Goals.
    • Familiarize myself with strategies that sharpen effective communication.
    • Use proper phone etiquette.
    • Set benchmarks.
    $199.00
  • Career Development (Corporate Package)

    Note: Prices for corporate packages calculated below.

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    Career development refers to the process of managing and advancing an individual’s career over time. It involves identifying personal career goals and aspirations, and taking steps to achieve them through skill development, networking, and job opportunities.

    These career development courses will assist your employees with the practical skills they need to become an even more valuable asset to your organization.

    Detailed descriptions for each course are available from the links below.

    Quantity discounts may apply.  FAQ

    Quantity discounts may apply.

     

     

    $0.00
  • Workplace Essentials

    Change Management

    $199.00 Add to cart

    Change Management

    Course Objectives:

    • List the steps necessary for preparing a change strategy and building support for the change
    • Describe the WIFM – the individual motivators for change
    • Use needed components to develop a change management and communications plans, and to list implementation strategies
    • Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
    • Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
    • Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
    • Use strategies for aligning people with a change, appealing to emotions and facts
    • Describe the importance of resiliency and flexibility in the context of change
    • Explain the importance of flexibility in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility
    $199.00
  • Workplace Essentials

    Civility In The Workplace

    $199.00 Add to cart

    Civility In The Workplace

    Course Objectives:

    • Define civility, understand its causes, and enumerate at least three of its behavioral indicators.
    • Understand the costs of incivility, as well as the rewards of civility, within the workplace.
    • Learn practical ways of practicing workplace etiquette.
    • Learn the basic styles of conflict resolution.
    • Learn skills in diagnosing the causes of uncivil behavior.
    • Understand the role of forgiveness and conflict resolution.
    • Understand the different elements of effective communication.
    • Learn facilitative communication skills such as listening and appreciative inquiry.
    • Learn specific interventions that can be utilized when there’s conflict within the workplace.
    • Learn a recommended procedure for systematizing civil behavior within the workplace.
    $199.00
  • Supervisors And Managers

    Coaching and Mentoring

    $199.00 Add to cart

    Coaching and Mentoring

    Course Objectives:

    • Define coaching, mentoring and the GROW model.
    • Identify and set appropriate goals using the SMART technique of goal setting.
    • Identify the steps necessary in defining the current state or reality of your employee’s situation.
    • Identify the steps in developing a finalized plan or wrapping it up and getting your employees motivated to accomplish those plans.
    • Identify the benefits of building and fostering trust with your employees.
    • Identify the steps in giving effective feedback while maintaining trust.
    • Identify and overcoming common obstacles.
    • Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
    • Identify the difference between mentoring and coaching.
    $199.00
  • Sales And Marketing

    Coaching Salespeople

    $199.00 Add to cart

    Coaching Salespeople

    Course Objectives:

    • Understand coaching
    • Identify the difference between coaching and training
    • Monitor data
    • Practice coaching activities
    • Affect company culture
    $199.00
  • Administrative Skills

    Collaborative Business Writing

    $199.00 Add to cart

    Collaborative Business Writing

    Course Objectives:

    • Define Collaborative Business writing skills.
    • Know different types of collaborative writing
    • Know how to collaborate with team members
    • Learn methods of handling conflict in writing
    • Build collaborative writing teams
    $199.00
  • Career Development

    Communication Strategies

    $199.00 Add to cart

    Communication Strategies

    Course Objectives:

    • Understand what communication is
    • Identify ways that communication can happen
    • Identify barriers to communication and how to overcome them
    • Develop their non-verbal and paraverbal communication skills
    • Use the STAR method to speak on the spot
    • Listen actively and effectively
    • Ask good questions
    • Use appreciative inquiry as a communication tool
    • Adeptly converse and network with others
    • Identify and mitigate precipitating factors
    • Establish common ground with others
    • Use “I” messages
    Category:
    $199.00
  • Supervisors And Managers

    Conducting Annual Employee Reviews

    $199.00 Add to cart

    Conducting Annual Employee Reviews

    Course Objectives:

    • Understand the process of conducting an annual review.
    • Determine the categories for an annual review.
    • Know the mistakes managers make during an annual review.
    • Understand the concept of pay for performance.
    • Know how to tie employee compensation to firm-wide returns.
    • Know the value of employee communication.
    • Gauge employees’ happiness.
    $199.00

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