Change Management
Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often evolve, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and you will gain some valuable skills through this course.
Be Prepared
A simple definition of change is “to cause to be different”. The idea, on a personal level has been studied for more than one hundred years. But it is only since the mid- 1980’s that this concept has been explored within the context of business applications.
Today’s initiatives for have become a business discipline, driving bottom-line results through changes in systems and behaviors. Managing change has therefore become a critical skill, both for leadership — and for workers in an organization.
This course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give you an understanding of how this is implemented and some tools for managing your reactions to change.
Course Objectives:
- List the steps necessary for preparing a change strategy and building support for the change
- Describe the WIFM – the individual motivators for change
- Use needed components to develop a management and communications plans, and to list implementation strategies
- Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
- Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
- Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
- Use strategies for aligning people with a change, appealing to emotions and facts
- Describe the importance of resiliency and flexibility in the context of change
- Explain the importance of flexibility in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility
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