• Understand the language of sales
• Prepare for a sales opportunity
• Begin the discussion on the right foot
• Make an effective pitch
• Handle objections
• Seal the deal
• Follow up on sales
• Set sales goals
• Manage sales data
• Use a prospect board
Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money. There are sales fundamentals, that when used properly will lead to closing the deal.
Understanding the Talk
We will be looking at the types of sales, common sales approaches, and common sales terminology.
Like any profession, sales has its own special vocabulary. There’s nothing particularly difficult about the language of sales. Mastering it just takes a little study and practice. Knowing the language will make you feel more confident and prepared to start selling.
Getting Prepared to Make the Call
Preparing to make a call begins with learning about your client — specifically, what your client needs, and how you can meet those needs. Before you even pick up the phone you need to have a clear impression of how not only you’re opening, but the following few stages of the conversation are going to go.
In preparing this way you will be able to anticipate various reactions from the potential customer – enthusiasm, caution, reluctance etc. – and tailor your responses to their questions or expressions of reluctance. This will ensure that you can mold your selling tactics to get the best results time and again.
As a salesperson, you will be required to make many phone calls to potential customers, whether they are “cold calls” or “warm”. The object of the calls will be to try and get a sales agreement in place as soon as possible, so you need to get as many facts nailed down as possible. Having a pen and paper nearby is obviously handy, and you should then decide on a strategy for going forward with the call. The more you know about the person to whom you are speaking, the nature of their business, and what you can do for them, the better for any eventual sales pitch.
The Sales Fundamentals Course will give you a basic sales process, plus some basic sales tools, that you can use to seal the deal, no matter what the size of the sale. You will become more confident, handle objections, and learn how to be a great closer.
Course Objectives:
• Understand the language of sales
• Prepare for a sales opportunity
• Begin the discussion on the right foot
• Make an effective pitch
• Handle objections
• Seal the deal
• Follow up on sales
• Set sales goals
• Manage sales data
• Use a prospect board
No one is born a sales person. No one has a special gift that makes customers buy products/services. Everyone can, however, learn how to sell successfully. By learning to communicate with customers, build lead lists, and sell the company’s services with authority; anyone can be a successful sales person.
A predefined group of related courses, purchased by one individual in the company or organization, on behalf of a number of persons.
CORPORATE PACKAGES ALLOW MANAGERS AND ADMINISTRATORS TO DESIGN A CUSTOM PACKAGE OF COURSES AND ASSIGN THEM TO USERS (TEAM MEMEBERS) Enter Organization name. (Any name for your use as group manager.) Decide how many Team Members will take each course. Choose courses you wish to use. Choose quantity of each course you desire.
Why use a Corporate Package?
Corporate Packages allow you to assign Team Members to your group and then assign them selected courses. You can add more courses, seats and team members later as required.
How to Order
Choose which courses you wish to purchase and the number of individuals (Team Members) who will take the courses. Pay for all at the same time.
Example: You determine that 4 persons need to take the "Accountability in the Workplace" course, and 2 will take "Basic Bookkeeping"
Accountability in the Workplace John Debbie Julie Mike
Basic Bookkeeping Debbie Julie
Total: 6 courses
2. Fill in your organization name (this is for your reference only)
3. Choose quantity 4 for Accountability in the Workplace
4. Choose quantity 2 for Basic Bookkeeping.
5.Click Add to Cart
6. On checkout you will be asked to sign in or register.
7. Proceed to payment. After payment a "Group Info" tab will appear on the menu.
After Payment
Click on Group Info on menu.
Here you will see your organization and can begin to assign Team Members to the courses.
About Our Courses
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Quality: All of our on-demand courses are built by subject matter experts and adult education course designers
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