Soft Skills

Supervising Others

Supervising Others Supervising others can be a tough job. Between managing your own time and  projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. The Supervising Others course will help supervisors become more efficient  and proficient, with information on delegating, managing …

Supervising Others Read More »

Sales Fundamentals

Sales Fundamentals Although the definition of a sale is simple enough, the process of turning someone into a buyer can be very complex. It requires you to convince someone with a potential interest that there is something for them in making their interest concrete – something that merits spending some of their hard-earned money. The …

Sales Fundamentals Read More »

Overcoming Sales Objections

Overcoming Sales Objections Experiencing a sales objection can be a disheartening event. Through this course you will learn how to eliminate the objection and push through to get that sale. Even the best quality services or items can be turned down, and learning how to overcome these denials will be of great benefit. Overcoming Sales …

Overcoming Sales Objections Read More »

In Person Sales

In Person Sales In the age of online shopping and technology, in-person sales can easily be ignored. Do not overlook, however, the importance of personal contact. You never know when or where you will meet your next customer, and it is important to make a good impression. Everyone who is interested in sales must be …

In Person Sales Read More »

Diversity, Equity and Inclusion

  Diversity Equity and Inclusion Experiencing diversity is a part of living in a civilized society. Difference does not equal a right way and a wrong way, it is variety that can lead to a common goal. Understanding the various forms of diversity makes for a better company and world in general. Course Objectives: Define …

Diversity, Equity and Inclusion Read More »

Customer Service

    Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you’re a company owner, serving …

Customer Service Read More »

Business Etiquette

Business Etiquette This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Have you ever been in a situation where:     You …

Business Etiquette Read More »

Business Ethics

Business Ethics A company’s ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability. Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change …

Business Ethics Read More »

Building Confidence and Assertiveness

  Building Confidence and Assertiveness Strengthening our self-confidence is a powerful step in shaping our lives and creating future success. The ability to be confident and assertive are crucial skills for personal development, displaying authority in business, and promoting equality throughout interactions. Essentially, these skills have a significant influence on building a happy life. Through …

Building Confidence and Assertiveness Read More »

Critical Thinking

Critical Thinking

  We live in a knowledge-based society, and the more critical you think the better your knowledge will be. Critical Thinking provides you with the skills to analyze and evaluate information so that you are able to obtain the greatest amount of knowledge from it. It provides the best chance of making the correct decision …

Critical Thinking Read More »

Scroll to Top