Business Etiquette

Current Status
Not Enrolled
Price
CDN199.00
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Business Etiquette

Course Content

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette.

Have you ever been in a situation where:

  •     You met someone important and had no idea what to say or do?
  •     You spilled soup all over yourself at an important business event?
  •     You showed up at an important meeting under or overdressed?

Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help you look and sound your best no matter what the situation.

Course Objectives:

  • Define etiquette and provide an example of how etiquette can be of value to a company or organization.
  • Understand the guidelines on how to make effective introductions.
  • Identify the 3 C’s of a good impression.
  • Understand how to use a business card effectively.
  • Identify and practice at least one way to remember names.
  • Identify the 3 steps in giving a handshake.
  • Enumerate the four levels of conversation and provide an example for each.
  • Understand place settings, napkin etiquette and basic table manners.
  • Understand the meaning of colors in dressing for success.
  • Differentiate among the dressy casual, semi-formal, formal and black tie dress code.

Business Etiquette Stludent Training Manual PDF Download

This will open the Student Manual in your browser and you can then save it to your computer with the save button or save as button on the right-hand side of the ribbon of your open browser. It looks like a small floppy disc icon.

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About Our Courses
  • Convenient: e-learning allows you to balance the demands of work, career and home life by accessing learning from anywhere anytime – from home, work and even on the road. On-Demand learning is available 24/7/365!
  • Immediate: You can start an on-demand course in a matter of minutes! Be done in one sitting (about four to five hours) or take as long as you like to complete and download your certificate from your account.
  • Ease of Use: Click away and get the knowledge you need.
  • Flexible: You decide when you want to take an On-Demand course. If you only have time at night, no worries make your own schedule and do the course at your own pace.
  • Cost-Effective: Studies show that online learning can save an organization 50-70% of training expenses.
  • Quality: All of our on-demand courses are built by subject matter experts and adult education course designers

Your course includes

    • Student Manual PDF Download
    • Real-Life Examples and Take-ways
    • Videos
    • Audio
    • Case Studies
    • Quizzes
    • Activities
    • Certificate of Completion
    • Un-Limited Access and Re-Takes
    • Completion Time is approximately 6 hours
    • Volume Discounts Available