Emotional Intelligence at Work

$199.99

Emotional Intelligence at Work

Definition

What does the phrase “emotional intelligence in the workplace” encompass?  There are five main areas of focus that are included in most studies:

  • Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
  • Self-regulation – of emotions, standards of honesty, and adaptability.
  • Motivation – drive to achieve goals, commitment, and initiative.
  • Empathy – high sense of diversity, compassion, and is driven to assist others.
  • Social Skills – skills in conflict management, communication, and leadership.

Description

Emotional Intelligence at Work

Definition

What does the phrase “emotional intelligence in the workplace” encompass?  There are five main areas of focus that are included in most studies:

  • Self-awareness – of emotions and self-worth, and confidence in one’s abilities.
  • Self-regulation – of emotions, standards of honesty, and adaptability.
  • Motivation – drive to achieve goals, commitment, and initiative.
  • Empathy – high sense of diversity, compassion, and is driven to assist others.
  • Social Skills – skills in conflict management, communication, and leadership.

Workshop Objectives:

  • Define and practice the areas of emotional intelligence in the workplace.
  • Identify and control your emotions.
  • Successfully communicate and maintain relationships with others.
  • Identify nonverbal communication and consider this information when engaging.
  • Successfully execute conflict resolution and overcome other obstacles in the workplace.
  • Exhibit empathy and reverence for others.
  • Identify anxious and stressful emotions and better control these negative emotions.

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