Conflict Resolution

Current Status
Not Enrolled
Price
CDN199.00
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Conflict Resolution

Wherever two or more people come together, there is bound to be conflict. This course will give participants a seven-step conflict resolution process that they can use and modify to resolve conflict disputes of any size. Your participants will also be provided with a set of skills in solution building and finding common ground.

In the Conflict Resolution workshop, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even lawsuits.

Workshop Objectives:

  • Understand what conflict and conflict resolution mean
  • Understand all six phases of the conflict resolution process
  • Understand the five main styles of conflict resolution
  • Be able to adapt the process for all types of conflicts
  • Be able to break out parts of the process and use those tools to prevent conflict
  • Be able to use basic communication tools, such as the agreement frame and open questions

Conflict Resolution Student Training Manual PDF Download

This will open the Student Manual in your browser and you can then save it to your computer with the save button or save as button on the right-hand side of the ribbon of your open browser. It looks like a small floppy disc icon.

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About Our Courses
  • Convenient: e-learning allows you to balance the demands of work, career and home life by accessing learning from anywhere anytime – from home, work and even on the road. On-Demand learning is available 24/7/365!
  • Immediate: You can start an on-demand course in a matter of minutes! Be done in one sitting (about four to five hours) or take as long as you like to complete and download your certificate from your account.
  • Ease of Use: Click away and get the knowledge you need.
  • Flexible: You decide when you want to take an On-Demand course. If you only have time at night, no worries make your own schedule and do the course at your own pace.
  • Cost-Effective: Studies show that online learning can save an organization 50-70% of training expenses.
  • Quality: All of our on-demand courses are built by subject matter experts and adult education course designers

Your course includes

    • Student Manual PDF Download
    • Real-Life Examples and Take-ways
    • Videos
    • Audio
    • Case Studies
    • Quizzes
    • Activities
    • Certificate of Completion
    • Un-Limited Access and Re-Takes
    • Completion Time is approximately 6 hours
    • Volume Discounts Available